Support

   
 
Our 24/7 support and help desk office provides clients with accurate and prompt response to their needs. This method of client assistance is based on two systems:

The first system is the experience of our existing staff in very similar situations or technical conditions. The second system is the existing increasing knowledge our database

The Multi Router Traffic Grapher (MRTG) types used can diversify starting from a daily, weekly, monthly or yearly basis.   Each client will have a separate login name and user password for each site purchased. This means as a client, you are to be able to monitor your bandwidth utilization and quality on a real-time basis.   This monitoring mechanism can easily assist clients by providing raw data used in reporting and troubleshooting.      
Feel free to call us:


General Inquiries: info@easternsolutionsnet.com

Sales and Marketing: sales@easternsolutionsnet.com

Technical Support: support@easternsolutionsnet.com

Helpdesk:
helpdesk@easternsolutionsnet.com